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ON EBX › Customers › Rabobank
Rabobank centralises reference data and builds in-house capability
Within 18 months, Rabobank brought a substantial share of its global reference data into EBX®. A Reference Data Management Office, a Systemation proof of concept and a governed model balancing global standards with local ownership let a small team serve nearly 50,000 employees.
Banking data owners and stewards reviewing governed reference-data codes and hierarchies in EBX
Time to coverage
18 months
To substantial coverage
A substantial share of global reference data brought into EBX
Employees served worldwide
~50,000
Employees served
Worldwide at the time of publication
Reference tables
Hundreds
Reference-data tables
Imported and governed on one platform
Governance roles
5
Governance roles
Configured with distinct responsibilities and rights
KEY TAKEAWAYS
What Rabobank achieved with EBX®
- Substantial coverage in 18 months: a large share of global reference data, hundreds of tables, moved from spreadsheets and email into one governed platform.
- A handful of people now maintain a consistent reference-data standard for an organisation of nearly 50,000 employees.
- Self-sufficient by design: Rabobank models and implements in EBX® itself, staying close to standard functionality and reducing dependence on external consultants.
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THE CHALLENGE
Replace spreadsheets and email with controlled reference data
Country, postal, currency, industry and organisational codes are used across a large bank. At Rabobank, reference data was maintained through manual processes with no consistent structure for ownership, supervision and distribution.
Excel lists and email-based updates increased effort and contributed to inconsistencies in downstream reporting. Rabobank needed a platform and operating model that could improve quality while fitting its mix of group divisions, business units and departments.
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WHY THEY CHOSE EBX®
Why Rabobank chose EBX®
- Fit for “centralise where necessary, decentralise where possible”: group-wide codes governed centrally while local units keep their variations.
- Usability proven in a proof of concept with Systemation in 2017, focused on how business users would manage data day to day.
- Low technical overhead: a small internal team installs, models and deploys EBX® with minimal reliance on external consultants.
- Stewardship, workflow and hierarchy management out of the box, replacing email-driven spreadsheets with a role-based, auditable platform.
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“The convenience of the platform enabled Rabobank to install, model and implement EBX on its own.”
Pim van Daatselaar, Rabobank Data Management Office
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SOLUTION AT A GLANCE
Domains, architecture and governance
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SOLUTION AT A GLANCE
Domains, architecture and governance
Domains mastered
Reference data includes financial instrument types, industry codes (NACE, ISIC), currency mappings, legal entity types, and country and region codes. Organisational hierarchies include internal corporate hierarchy trees and regulatory reporting structures.
Architecture and integration
EBX is deployed in Rabobank’s own environment and integrated with the enterprise service bus, which publishes reference-data updates to downstream banking and risk systems. Central governance teams approve changes while local business units request localised values. Systemation supported implementation; Rabobank now models and implements on its own.
Scale and governance
EBX is deployed in Rabobank’s own environment and integrated with the enterprise service bus, which publishes reference-data updates to downstream banking and risk systems. Central governance teams approve changes while local business units request localised values. Systemation supported implementation; Rabobank now models and implements on its own.
IMPLEMENTATION
Centralise where necessary, decentralise where possible
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01
Governance
Rabobank created a Reference Data Management Office and a project board to prioritise datasets, assign owners and decide whether data is managed globally or locally.
02
Prove the platform · 2017
After evaluating options in 2017, Rabobank selected EBX following a Systemation proof of concept focused on usability and management.
03
First showcase · February 2018
The first Industry Codes implementation went live in February 2018 and showed immediate improvements in information quality and efficiency.
04
Build internal capability
Systemation delivered training and second-line support while Rabobank led configuration, change management and user training, staying close to standard EBX functionality.
OUTCOMES
A sustainable global reference-data service
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Coverage timeline
Substantial coverage in 18 months
A substantial share of Rabobank’s global reference data was managed in EBX within 18 months of the first showcase.
Global reach
Small team, global reach
A handful of people support a consistent reference-data standard for an organisation of nearly 50,000 employees.
Self-sufficiency
Greater self-sufficiency
Rabobank performs its own modelling and implementation work, reducing dependence on external consultants.
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A handful of people now govern reference data for nearly 50,000 colleagues, and Rabobank models and implements in EBX on its own.
EVIDENCE
Metrics and implementation details are drawn from the current ON EBX Rabobank customer case. Figures describe the state at the time of publication.
Published on onebx.com 30 October 2026
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